Resident Technology Supervisor

THE RTS RECRUITMENT PROCESS IS CURRENTLY CLOSED

HIRING FOR 2017/2018 WILL BEGIN LATE WINTER QUARTER 2017

The Resident Technology Supervisor (RTS) student position is responsible for assisting in the management of the Residential Computing Labs and Learning Centers as well as assisting in the supervision of the Learning Center Consultant and Resident Learning Center Consultant positions on a part-time (49%) basis. This position’s responsibilities include student programming, scheduling, administration and technical lab maintenance.

These functions include:

A. Supervision

  • Assist in the selection, training and directing the work activities of 50+ Learning Center Consultants (LCC), 16 Resident Learning Center Consultants (RLCC)
  • Coordinate RLCC Scheduling including: Welcome Week, and Workshops
  • Coordinate LCC Scheduling
  • Maintain records of RLCC infractions, and follow-up with Systems Analyst, Student Computing (SASC)
  • Advise RLCC’s and LCC’s on technical issues
  • Oversee and monitor individual, group, and staff-initiated events
  • Provide weekly and quarterly technical training for the RLCC’s

B. Administration

  • Auditing for the computer labs: Maintain audit files, Complete audit reports monthly.
  • Print Accounting for the computer labs, including invoicing, auditing, crediting accounts.
  • Paper and supply distribution for the computer labs.
  • Drive electric cart for rounds and paper distribution.

C. Programming

  • Interpret and convey University, Campus and Residence Hall policies, procedures and guidelines relating to computer use.
  • Oversee all RLCC workshops: Schedule workshops (rooms and equipment), Equipment and Resource Administration, Maintain records for RLCC workshops, Liaison with other ORL programmers (RA/PA/ARD).

D. Technical

  • Maintain KACE Box deployment server, Maintain/Update images.
  • Maintain and perform server backups: Oversee tape rotation, test backups.
  • Maintain and update RLCC and Lab Web Pages.
  • Maintain and administer lab servers running Windows 2008 in an Active Directory environment.
  • Maintain workstations and troubleshoot tickets submitted by R/LCCs.

Minimum Academic Requirements

In order to support the academic success of our student staff, Residential Life conducts Grade Point Average and Enrollment Checks for all student employee positions. We may conduct these checks at the time of application and any time thereafter once the student has accepted a job offer.

  • For this position, a student must have a 2.0 minimum cumulative GPA at the time of application, hire, and/or rehire (beginning of Fall Quarter of each academic year).
  • For this position, a student must maintain full-time status (12 units per quarter) during time of employment.

Qualifications

Skills, knowledge, and abilities necessary to perform assigned functions. Position is subject to the California DMV’s “Pull Notice System” and continued employment is contingent upon proof of a satisfactory driving record. Prior experience in student activities, and interaction with diverse student populations preferred.

Compensation

Starts at $13.50 an hour

How to Apply

Submit a resume at the following link:
https://reslife.ucla.edu/z/9j2dyqnb384prs6acgfw

Questions?

For additional information about this position or the recruitment process, please email lab@orl.ucla.edu.